| Please can we remind all groups that the free six-month extension to membership for Associates who have been unable to complete their coaching or take their test due to COVID-19 can only be applied at the point of renewal. There have been some instances lately of groups requesting a bulk extension of membership. We have made clear since March that seeking an extension is the responsibility of each Associate, when they receive their renewal notice. Groups are asked to refer Associates to contact the Customer Care team at support@iam.org.uk or call 0300 303 1134 to arrange their extension at the time of renewal. |
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