We’ve had a complaint! We don’t mind complaints, we have a whole chapter in the management guide on how to handle them. This complaint was about some members not getting emails and notification of events, particularly the Autumn Breakfast. Whilst we did everything humanly possible to inform members, it seems some members got missed. They also missed the advert and sign-up form on the SAM website, where they could also read the SAM newsletter each week, the repeated postings on Facebook and Twitter and talking to other SAM Club members about what events are happening. In this newsletter there is a section on how members can stay informed and anyone can email email@example.com and they will be on the email list within 24 hours. But that is not all! There is now an email sign-up form at the top of the SAM website home page. Perhaps SAM members can spread the word about how to find out what’s happening in your Club. In other SAM news this week, sadly Kevin Williams has decided to stop circulating his weekly newsletter digest of his video broadcasts and articles. He will continue to publish extensively, just not in a newsletter that had a very poor take up. However, all is not lost because we have Kevin’s permission to circulate his material to anyone who wants to watch or read it. In other news this week, preparations for the SAM Christmas party are well underway with the goodies shopping being planned with military precision. MPs claim they were misled about Smart motorways. Yorkshire Blood Bikers got a new bike. You can also read about how backwards is coming forwards when backing up your bike; and a new heads-up display has got SAM members talking. There’s this and much more in this week’s SAM Newsletter digest.
To ensure that anyone interested in SAM activities can find them, the SAM and Survival Skills newsletters are also on the SAM website; so, everyone can read, enjoy and share. We have readers in many countries! Until next week…
Stay healthy and ride safe, Ed.